Shipping, Returns and Refunds

All prices on our site are in US Dollars. Please note that international deliveries can take between 5 – 12 days. We currently only ships to the US, UK, Canada and Singapore. If you are based in other locations and would like a product, please drop us an email at bei@beithoven.com.

International Shipping and Taxes

International orders may be subject to import duties and taxes. Fees charged depend on the country of delivery, and must be paid to the local tax authority upon receipt of your package. We are currently unable to predict whether or not you will be charged a fee or what that fee might be. Please contact your local customs office for further information. 

International shipments may be delayed by the customs process and/or other unforeseen circumstances beyond our control.

Where Is My Order? - Shipping Delays

Once you have received your shipping confirmation, please contact us if your package is taking longer to be delivered than was indicated to you during the checkout process.

Quantities of 50 or more pieces of any given product are considered “High Volume Orders” and may add 2 – 3 additional business days to the time frames listed.

Refunds and Returns

All orders cannot be cancelled, returned or refunded after it has been paid. However, if you didn’t receive your product, please drop us an email at bei@beithoven.com and we will rectify the issue.

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